Overview

Logging In

1. Access the Operate App by going to http://app.inv.tech

2. Login using your Invisible Google account

   

Chrome Extension

If the Process you are working on requires you to access a website through a Wizard, you will need to install the Invisible Alpha Chrome extension.

1. Log into Chrome using your Invisible Email Account by clicking on your profile photo on the top right corner of the Chrome tool bar

   

2. Click on this link to add the Invisible extension to Chrome

   

3. Once the extension has been successfully added, it should look like this

Navigation

The Operate App’s navigation bar is on the left side.

Processes to be worked on are available under the Work link.

User Permissions

Only Partners and agents working on the Processes that are migrated onto the Operate App have permissions to test and work in the platform.

Processes

The list of Processes that are available for working on will be found under the Work link on the left navigation panel.

Bases

Bases are tables of data, like a supercharged spreadsheet, that have built-in assignment, automations, permissions, reporting and wizards

Viewing

You can view bases by clicking on the Work link on the left navigation bar and navigating to a Process.

Editing

• Only admins and leads can edit bases directly. Operators can only edit bases using Wizards.
• Variables that can be edited have a box outline. You can edit those variables by double-clicking on its cell.

Filtering

• Columns that can be filtered will have a filter icon when you hover over its header.
• To filter the column, click on the filter icon and select the options you would like to see.

Sorting

• Columns that can be sorted will have a sort icon when you hover over its header
• To sort the column, click on the sort icon (Example below Number of Baths) and it will automatically sort it via ascending.
• Click the sort icon again to sort it via descending

Search

• You can search for anything within a Base by using the Search Box on the top right corner of the screen.

Assignment

Self-Assignment

There are two ways to assign yourself to a task.

1. You can assign a task to yourself by clicking the Get Next Task button on the top righthand corner of the screen. This automatically assigns the next available task to you.

   

2. You can also assign a task to yourself by clicking the Assign button on a Base and selecting Assign to myself in the dropdown menu.

   

Assignment of Others

If you are a Lead or Admin, you can assign a task to an operator by clicking the assign button.